If you're having trouble trading certain products on MetaTrader, please follow these steps to identify and resolve the issue:
Check your login status
If you see an "invalid account" message, this indicates that you have entered incorrect login credentials.
If the "new order" option is grayed out or unavailable, you may be logged in with a read-only password, or your login was unsuccessful.
Check for tradable products
Certain products are only available in specific account types.
Check trading hours
Right-click on the product and select "specification" to view its trading hours.
Margin requirements
If you do not have sufficient margin in your account to support a trade for a specific product, you may be unable to execute that trade.