To open a live trading account with, Tradehall requires the submission of proof of identity and proof of address documentation alongside your application, in accordance with applicable anti-money laundering (AML) regulations and industry Know Your Customer (KYC) standards.
The proof of identity (POI) document must meet the following criteria:
The client’s full name on the document must match exactly with the name on the account.
The client’s date of birth must indicate they are 18 years or older.
The document must be valid and not expired.
The document must include an official photo or photograph of the account holder.
Both sides must be provided if it’s a two-page document.
All four edges of the document should be visible.
The document must be high-quality, clear, and legible.
It must be officially issued by the government.
Acceptable proof of identity documents include:
Valid passport includes signature page
Valid driver's licence
Valid national identity card
Accepted upload formats:
Photo
Scan
Photocopy (all corners must be visible)
Accepted file types (up to 5 MB):
.jpg
.jpeg
.png
.pdf
The proof of address (POA) document must display:
The full name of account holder, exactly matching the name on the proof of identity.
The client's full name and residential address (no PO box addresses).
The issue date, which must be within the past 6 months.
All four edges of the document should be visible.
The document must be high-quality, clear, and legible.
The document should be displayed in multi-colour.
Acceptable proof of address documents include:
Bank statement
Utility bill (gas, electricity, water, phone, internet)
Documents issued by the Malaysian government