At Tradehall, we offer different types of passwords to help protect your account. Below are the passwords and their purposes:
Client portal password
Trading account password
Investor password
Client portal password
Used to access your Tradehall client portal. This password allows you to:
Deposit, withdraw, and perform internal transfers.
View transaction history.
Manage trading account details.
Trading account password
Used to log in to your trading platform, MetaTrader 5 (MT5). This password enables you to:
Open and close trades.
Monitor your trading activity.
Set up stop losses and take profit orders.
Investor password
A read-only password for your trading account. This password provides access to:
Monitor trading activity without the ability to execute or manage trades.
This is particularly useful when you want to share your account performance for analysis or showcase it to potential investors.
Note:
All three passwords are unique and separate from one another.
Never share any of these passwords with third parties. Sharing passwords could compromise your account security.
Password Requirements
When creating or resetting any Tradehall password, ensure it meets the following requirements:
8-16 characters long.
Must include:
Letters (a-z, A-Z)
Numbers (0-9)
Special characters (!@#$%^&*)