Change of email address on Tradehall

If your KYC verification has been approved, we will need you to perform the following, please follow these steps to update your information in our records:

Reach out to us via live chat in Client Portal
Attach documentation: Include a clear photo of yourself holding your photo identification document next to your face.

Provide required information:
Full name (as registered on the account)
Date of birth
Residential address
Current phone number/email address
New phone number/email address
Reason for the change

Once we receive the necessary details, our team will review your request and assist you further.

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